This is something I learned several years ago and
would like to pass on for anyone who needs to send
a screen shot, for instance..you have an error that
you want to show someone, or you're seeing something
on their site that they're not seeing.
Send them a shot of your screen.
Just press the print screen button on your keyboard
This puts what you see on your screen on your clipboard.
Now open up start/programs/accessories/paint
After you open your paint program, just hit ctrl v to paste.
Now save the screen shot as filename.gif or jpg (bmp is too large)
Now you can send it via messenger or e-mail by clicking on the send file
or browse button and send the picture to them.