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Free Live Support, An easy way to helt your customers
Amos
post Dec 13 2006, 11:36 AM
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Hi,

If you want to give your members that little extra support which will make your members LOVE your exchange, try this:

http://www.dayanahost.com/phponline.cfm

Is a free live support software whick is easy to install and VERY easy to work with.

Regards,

Henrik
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Lorraine
post Dec 13 2006, 01:51 PM
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QUOTE (Amos @ Dec 13 2006, 09:36 AM) *
Hi,

If you want to give your members that little extra support which will make your members LOVE your exchange, try this:

http://www.dayanahost.com/phponline.cfm

Is a free live support software whick is easy to install and VERY easy to work with.

Regards,

Henrik



Hi Amos,

I can't use stuff like that. I don't know anything about MySQL, so that keeps me from haveing lots of goodies.

Lorraine


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Cindy
post Dec 13 2006, 01:53 PM
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That looks like a great system. At the moment we are using a combo of msn and yahoo-which doesn't look as professional. Have you used it on your site? Would love to hear more about the whole installation went, and how often your members use it.


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Amos
post Dec 13 2006, 01:59 PM
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Hi,

I use it on my site now. You can see it live there.

It changes between online and offline totally by itself, the only thing you need to do is to log in to your manager.
My members love to use it, specially new members with sign up problems.

Lorraine, Mysql is not difficult at all, the only thing you need to do is to create a new database, there is many good instructions for this on the internet.

Regards,

Henrik
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Lorraine
post Dec 13 2006, 02:05 PM
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QUOTE (Amos @ Dec 13 2006, 05:59 AM) *
Hi,

I use it on my site now. You can see it live there.

It changes between online and offline totally by itself, the only thing you need to do is to log in to your manager.
My members love to use it, specially new members with sign up problems.

Lorraine, Mysql is not difficult at all, the only thing you need to do is to create a new database, there is many good instructions for this on the internet.

Regards,

Henrik



Yah, instructions in tech talk, not laymans terms where ordinary people can understand it. I don't even know html, lol. Just enough to give it to my banners and that's it.

Lorraine


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Lorraine

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Cindy
post Dec 13 2006, 02:12 PM
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QUOTE (Lorraine @ Dec 13 2006, 09:35 PM) *
Yah, instructions in tech talk, not laymans terms where ordinary people can understand it. I don't even know html, lol. Just enough to give it to my banners and that's it.

Lorraine


You don't need to know too much for setting up databases smile.gif Even I learned how biggrin.gif If you really want stuff, after Christmas I will have some free time, and wont mind helping you out.

Just checked it out on your site Amos, it looks great! Thanks heaps for spending the time to show me how it works biggrin.gif


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